Privacy policy

Last updated: 15 November 2025

In compliance with current legislation on personal data protection and information society services, users are informed that this website, fastdigitalgroup.com, is owned by FAST DIGITAL PUBLICITY S.L., hereinafter also referred to as the Provider, with registered address at Rda. Sant Antoni Maria Claret, 14, 2.º 1.ª, 17002 Girona, Spain, Tax ID number B55227508, contact telephone number (+34) 972 297 255 and email address [email protected].

FAST DIGITAL PUBLICITY S.L., as the owner of this website and the controller responsible for processing personal data collected through it, informs Users that their personal data will be processed in accordance with Regulation (EU) 2016/679 of 27 April 2016, the General Data Protection Regulation —GDPR—, Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights —LOPDGDD—, and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce —LSSI-CE—.

FAST DIGITAL PUBLICITY S.L. has implemented appropriate technical and organisational measures to guarantee and protect the confidentiality, integrity, availability and security of the personal data processed, as well as to prevent its alteration, loss, unauthorised processing or access.

1. DATA CONTROLLER

The controller responsible for processing personal data collected through this website is:

2. PERSONAL DATA PROCESSED

The personal data that may be processed by FAST DIGITAL PUBLICITY S.L. are those voluntarily provided by the User through contact forms, information request forms, newsletter subscription forms, email communications or any other channel enabled on the website.

Such data may include, among others:

  • Identification data: name and surname.
  • Contact data: email address, telephone number and postal address, where applicable.
  • Professional data: company, position or professional activity, when provided by the User.
  • Data included in messages, queries or requests sent by the User.
  • Data necessary to manage a commercial, contractual, administrative or service provision relationship.
  • Data derived from newsletter subscriptions or commercial communications.
  • Data managed through CRM tools, such as contacts, business opportunities, lead follow-up, communication history or commercial relationship status.
  • Technical and browsing data, such as IP address, online identifiers, device type, browser, operating system, pages visited, date and time of access, interactions with the website and data obtained through cookies or similar technologies.

If the User provides third-party data, the User declares that they have the necessary authorisation to do so and undertakes to inform such third parties of the content of this Privacy Policy.

3. PURPOSES OF PROCESSING

The personal data provided by the User will be processed by FAST DIGITAL PUBLICITY S.L. for the following purposes:

  • To respond to queries, requests for information, quotes or requests made by the User through the website, email, telephone or other contact channels.
  • To manage the commercial, professional or contractual relationship that may be established with the User or client.
  • To provide the services requested or contracted by the User.
  • To carry out administrative, accounting, tax, operational and customer service tasks.
  • To manage the subscription, sending and maintenance of the newsletter when expressly requested by the User.
  • To send commercial communications, news, promotions, corporate information or information related to the products and services of FAST DIGITAL PUBLICITY S.L., provided that there is a valid legal basis for doing so.
  • To manage unsubscribes, objections or withdrawal of consent in relation to commercial communications.
  • To manage contacts, business opportunities, lead follow-up, communications and commercial relationships through CRM tools such as Clientify.
  • To analyse website usage through tools such as Google Analytics 4, always in accordance with the applicable cookie and consent settings.
  • To manage tags, pixels and measurement tools through Google Tag Manager.
  • To measure the effectiveness of advertising campaigns and marketing actions through Meta Pixel, provided that the User has given the corresponding consent where required.
  • To analyse aggregated User behaviour on the website through user experience analysis tools such as Hotjar, including heatmaps, anonymised or pseudonymised session recordings, navigation funnels and page interactions, always in accordance with the applicable cookie and consent settings.
  • To protect the website against spam, abuse, bots, automated access or fraudulent use through security tools, where installed.
  • To maintain website security, prevent fraud, detect unauthorised access and ensure the proper functioning of systems.
  • To comply with legal obligations applicable to the controller.

4. LEGAL BASIS FOR PROCESSING

The legal basis for processing personal data will depend on the specific purpose of the processing:

  • User consent: to process newsletter subscriptions, send commercial communications when the User has expressly ticked the box enabled for this purpose, install non-essential cookies and use certain analytics, measurement, user experience or advertising technologies.
  • Performance of a contract or implementation of pre-contractual measures: when processing is necessary to prepare a proposal, respond to a quote request, provide a requested or contracted service, manage a commercial or professional relationship, or fulfil obligations arising from a contract.
  • Compliance with legal obligations: when it is necessary to process data in order to comply with tax, accounting, commercial, administrative or legal obligations, or requirements from competent authorities.
  • Legitimate interest: to maintain website security, prevent abuse, fraud or unauthorised access, handle complaints, keep evidence of communications, improve the services offered and protect the rights and interests of FAST DIGITAL PUBLICITY S.L., provided that the User’s fundamental rights and freedoms do not prevail.

5. CONTACT FORMS

In the forms available on the website, fields marked with an asterisk (*) will be mandatory, as they are necessary to handle the User’s request, manage the query or provide the requested service.

Refusal to provide mandatory data or failure to accept this Privacy Policy may make it impossible to handle the request, subscribe, register, receive information or contract the Provider’s services.

By submitting a form, the User declares that the data provided is true, accurate, complete and up to date, and accepts the processing of their personal data for the specific purpose indicated in each case.

6. NEWSLETTER AND COMMERCIAL COMMUNICATIONS

FAST DIGITAL PUBLICITY S.L. may send commercial communications, newsletters, news, promotions or information related to its products and services only where there is a valid legal basis for doing so.

In particular, newsletters or commercial communications through website forms will be sent when the User has given their express, free, specific, informed and unambiguous consent by ticking the box specifically enabled for this purpose.

The use of the contact forms on this website does not in itself imply authorisation to send commercial communications.

Only when the User expressly ticks the box enabled to receive commercial communications may FAST DIGITAL PUBLICITY S.L. send commercial communications, newsletters, news, promotions or information related to its services by any means, including electronic means.

The User may withdraw their consent or unsubscribe from such communications at any time by using the unsubscribe link included in the communications received, where available, or by sending a request to [email protected].

Withdrawal of consent shall not affect the lawfulness of processing carried out prior to such withdrawal.

7. ANALYTICS, MEASUREMENT, ADVERTISING, CRM AND SECURITY TOOLS

This website may use its own and third-party tools to analyse browsing, measure campaign performance, manage tags, protect forms against spam, manage commercial relationships and improve the User experience.

In particular, the website may use the following tools:

  • Google Analytics 4 (GA4): statistical analytics tool that makes it possible to understand how Users interact with the website, prepare browsing reports and improve content, services and user experience, always in accordance with the applicable consent settings.
  • Google Tag Manager: tag management system that allows analytics, measurement, marketing and tracking tools to be implemented and managed on the website.
  • Meta Pixel: measurement and advertising campaign analysis tool from Meta Platforms, used to understand the effectiveness of advertising actions, measure conversions and create audiences, always in accordance with the applicable consent settings.
  • Clientify: CRM and commercial automation tool used to manage contacts, requests, business opportunities, communications, lead follow-up and commercial relationships arising from forms, requests or User interactions with FAST DIGITAL PUBLICITY S.L.
  • Hotjar: behavioural analytics and user experience tool that may provide aggregated information on browsing, clicks, scrolling, heatmaps, conversion funnels or anonymised or pseudonymised session recordings, in order to improve the usability, structure, content and performance of the website.
  • Security tools: tools intended to protect forms and the website against spam, bots, automated access or abusive use, where effectively installed on the website.

These tools may involve the processing of technical or browsing data, such as IP address, online identifiers, device information, browser, operating system, date and time of access, pages visited, browsing events, interactions carried out on the website, source of the visit, forms submitted or information necessary to manage the commercial relationship.

The installation or use of cookies or similar technologies that are not strictly necessary will be subject to the User’s prior consent, which may be granted, rejected or configured through the cookie management panel enabled on the website.

8. COOKIES AND SIMILAR TECHNOLOGIES

This website may use first-party and third-party cookies for technical, analytics, advertising, measurement, personalisation or security purposes, as applicable.

Technical or strictly necessary cookies may be used to allow browsing of the website, ensure its operation, protect forms against spam or maintain website security.

Analytics, advertising, measurement, user experience or tracking cookies will only be installed when the User has given consent, unless applicable regulations allow their use without consent.

In particular, the website may use technologies linked to Google Analytics 4, Google Tag Manager, Meta Pixel, Clientify, Hotjar and security tools, provided that such tools are effectively installed on the website and in accordance with the applicable consent settings.

The User may accept, reject or configure the use of cookies through the settings panel enabled on the website. The User may also modify or withdraw consent at any time through that panel or through their browser settings.

For detailed information on the cookies used, their purpose, duration, ownership, third parties involved and how to configure or withdraw consent, the User may consult the website’s Cookie Policy.

9. DATA RECIPIENTS AND PROCESSORS

FAST DIGITAL PUBLICITY S.L. will not sell the User’s personal data to third parties.

Personal data may be disclosed to third parties when there is a legal obligation, when necessary for the provision of a service requested or contracted by the User, when there is a valid legal basis that allows it, or when the User has given consent.

Likewise, for the proper functioning of the website, the provision of services, the management of communications, browsing analysis, protection against spam and the execution of marketing actions, FAST DIGITAL PUBLICITY S.L. may rely on external providers who act as data processors or, in certain cases, as independent data controllers.

Among others, the following providers or categories of providers may be involved:

  • OVHcloud: web hosting, technological infrastructure and hosting-related services provider.
  • Google: provider of services such as Google Analytics 4, Google Tag Manager and security or measurement tools.
  • Meta Platforms: provider of services linked to Meta Pixel and advertising campaign measurement on Facebook, Instagram or other Meta environments.
  • Clientify: provider of CRM services, contact management, commercial follow-up, communication automation, business opportunities and relationship management with potential or current clients.
  • Hotjar: provider of behavioural analytics, heatmaps, session recordings, conversion funnels and user experience improvement services.
  • Email, communication or newsletter providers: where tools are used to manage commercial communications, newsletters or emails.
  • Technology, IT or web maintenance providers: necessary for the operation, support, security and improvement of the website.
  • Tax, accounting, legal or administrative advisers: where necessary for compliance with legal obligations or business management.

These providers may access certain personal data only to the extent necessary to provide their services and must process such data in accordance with current data protection regulations, with the corresponding confidentiality, security and processing obligations in accordance with instructions, when acting as data processors.

10. INTERNATIONAL DATA TRANSFERS

As a general rule, FAST DIGITAL PUBLICITY S.L. will seek to ensure that personal data is processed within the European Economic Area.

However, some technological providers used by the website, especially services linked to Google, Meta Platforms, Clientify, Hotjar or providers of email marketing, CRM, analytics, advertising or security tools, may process data outside the European Economic Area.

Where international data transfers occur, they will be carried out in accordance with the safeguards provided for in the GDPR, including, where necessary, adequacy decisions by the European Commission, standard contractual clauses approved by the European Commission, binding corporate rules or other legally authorised mechanisms.

The User may request additional information about the safeguards applied by writing to [email protected].

11. DATA RETENTION PERIOD

Personal data will be retained for the time necessary to fulfil the purpose for which it was collected and, subsequently, for the legally required periods to address possible legal, administrative, tax, accounting, contractual or processing-related liabilities.

  • Queries and contact forms: data will be retained for the time necessary to respond to the query or request and follow it up.
  • Commercial or contractual relationships: data will be retained while the relationship with the client or User remains in force and, once ended, for the applicable legal periods.
  • Newsletter and commercial communications: data will be retained while the User maintains their subscription, does not withdraw consent or does not request to unsubscribe.
  • Data managed in CRM: data will be retained while there is a commercial, pre-contractual or contractual relationship, or a legitimate interest in following up the request, opportunity or professional relationship, and subsequently for the periods necessary to address possible legal liabilities.
  • Data processed due to a legal obligation: data will be retained for the periods required by tax, accounting, commercial, administrative or any other applicable regulations.
  • Cookies and browsing data: data will be retained for the periods indicated in the Cookie Policy or in the website’s cookie settings panel.
  • Data obtained through user experience analytics tools: data will be retained for the periods indicated by each provider, the Cookie Policy or the website’s cookie settings panel.
  • Security data: data may be retained for the time necessary to prevent, detect or investigate security incidents, abuse, fraud or unauthorised access.

Once these periods have ended, the data will be deleted or, where applicable, blocked for the time necessary to address possible legal liabilities.

12. USER RIGHTS

The User may exercise the following rights at any time:

  • Right of access: to obtain confirmation as to whether FAST DIGITAL PUBLICITY S.L. is processing their personal data and to access such data.
  • Right to rectification: to request the correction of inaccurate or incomplete data.
  • Right to erasure: to request the deletion of their data when, among other reasons, it is no longer necessary for the purposes for which it was collected.
  • Right to object: to object to the processing of their data in certain circumstances.
  • Right to restriction of processing: to request that the processing of their data be restricted in the cases provided for by applicable regulations.
  • Right to data portability: to receive the personal data they have provided in a structured, commonly used and machine-readable format, where technically possible and legally appropriate.
  • Right to withdraw consent: to withdraw consent at any time for processing based on consent.
  • Right not to be subject to automated individual decision-making: where such decisions produce legal effects or similarly significantly affect the User, under the terms provided for by applicable regulations.

To exercise these rights, the User may contact us in writing at:

  • Postal address: Rda. Sant Antoni Maria Claret, 14, 2.º 1.ª, 17002 Girona, Spain
  • Email: [email protected]

The request must clearly indicate the right the User wishes to exercise. Where necessary to verify the applicant’s identity, FAST DIGITAL PUBLICITY S.L. may request a copy of an ID card, NIE, passport or equivalent document.

Withdrawal of consent shall not affect the lawfulness of processing carried out prior to such withdrawal.

Likewise, the User has the right to lodge a complaint with the Spanish Data Protection Agency if they consider that the processing of their personal data does not comply with current regulations. More information is available at www.aepd.es.

13. CONFIDENTIALITY AND SECURITY

Data provided by the User will be treated confidentially.

FAST DIGITAL PUBLICITY S.L. has adopted appropriate technical and organisational measures to guarantee the security of personal data and prevent its destruction, loss, accidental or unlawful alteration, disclosure or unauthorised access.

Such measures are applied taking into account the state of the art, implementation costs, the nature, scope, context and purposes of processing, as well as the risks to the rights and freedoms of natural persons.

Persons involved in any stage of personal data processing are obliged to observe the duty of confidentiality and professional secrecy with regard to the data processed.

However, the User must be aware that Internet security measures are not impregnable and that the absolute absence of intrusions or improper access cannot be guaranteed.

14. ACCURACY AND TRUTHFULNESS OF DATA

The User is solely responsible for the truthfulness, accuracy, validity and correctness of the data submitted to FAST DIGITAL PUBLICITY S.L., holding the Provider harmless from any liability in this regard.

The User guarantees that the personal data provided is true, complete and up to date, and undertakes to communicate any changes to it.

The User agrees to provide complete and correct information in contact, subscription, information request or contracting forms that may be available on the website.

15. DATA OF MINORS

The services offered through this website are not specifically aimed at minors.

If FAST DIGITAL PUBLICITY S.L. detects that it has received personal data from a minor without the necessary authorisation from their parents, guardians or legal representatives, it will take the appropriate measures to delete such data, unless there is a legal basis allowing its retention.

If the User is a minor, they must have the authorisation of their parents, guardians or legal representatives before providing personal data through the website.

16. AUTOMATED DECISION-MAKING AND PROFILING

FAST DIGITAL PUBLICITY S.L. does not make automated decisions with legal effects on the User nor does it carry out profiling that produces similarly significant effects, unless expressly informed and where there is a valid legal basis in accordance with current regulations.

However, the use of analytics, measurement, CRM, user experience or advertising tools, such as Google Analytics 4, Google Tag Manager, Meta Pixel, Clientify or Hotjar, may involve the creation of audiences, conversion measurement, advertising segmentation, commercial follow-up or statistical analysis, always in accordance with the applicable consent settings, the corresponding legal basis and the website’s Cookie Policy.

17. LINKS TO THIRD-PARTY WEBSITES

The website may contain links to third-party websites.

FAST DIGITAL PUBLICITY S.L. assumes no responsibility for the privacy policies, content, services, practices or terms of use of third-party websites that may be accessed through links from this website.

The presence of links to third-party websites is for informational purposes only and in no case implies suggestion, invitation, recommendation, approval or recognition by FAST DIGITAL PUBLICITY S.L. of such content, services or owners.

18. WEBSITE CONTENT

FAST DIGITAL PUBLICITY S.L. reserves the right to update, modify or delete the information contained on the website, and may even limit or deny access to such information.

The Provider will endeavour to ensure that the information published on the website is correct and up to date, although it does not guarantee the absence of occasional errors, omissions or outdated information.

19. CHANGES TO THE PRIVACY POLICY

FAST DIGITAL PUBLICITY S.L. reserves the right to modify this Privacy Policy in order to adapt it to legislative or case-law developments, criteria of the Spanish Data Protection Agency, technical changes, changes in processing activities, incorporation of new tools or modifications to the operation of the website.

Where changes are significant, the User will be informed through appropriate means. In any case, Users are advised to periodically review this Privacy Policy.

20. LEGISLATION AND JURISDICTION

In general, the relationship between FAST DIGITAL PUBLICITY S.L. and the Users of its online services on this website is subject to Spanish law.

For the resolution of disputes arising from or related to the use of the website, the parties shall submit to the Courts and Tribunals that are competent under applicable regulations. Where legally permitted, the Courts and Tribunals of Girona shall have jurisdiction.